Refund policy

At ÀFROKORÀ, customer satisfaction is important to us. As a growing small business, we value every order and appreciate your support.

Returns

We accept returns within 14 days from the date your order is delivered.

To be eligible for a return, items must:

  • Be unused, unworn, and unwashed
  • Be in original condition with tags attached
  • Be free from stains, odors, damage, or alterations
  • Be returned in the original packaging where possible

Non-Returnable Items

The following items cannot be returned:

  • Sale or clearance items
  • Gift cards
  • Customized or made-to-order items
  • Items damaged after delivery due to misuse

Shipping Costs

Please note that while eligible items can be returned within the 14-day period, shipping charges are non-refundable.

As a growing small business, we are currently unable to refund original shipping costs.

Customers are also responsible for return shipping costs unless the item received was incorrect or defective.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos so we can resolve the issue promptly.

How to Start a Return

To request a return, please contact us:

Email: info.afrokora@gmail.com
Website: Afrokora.com

Once your return is received and inspected, approved refunds will be processed back to your original payment method.

Thank you for supporting ÀFROKORÀ — African Fashion, Redefined.